"I visited two friends who stayed here 1990s- One..."

I visited two friends who stayed here 1990s- One a man with strong schizophrenia who I sat in on his appointment to review his meds. We went through a medium security ward which people looked bored but enjoying socialising with each other. The doctor he had appointment with was very accommodating & understanding. 2014- My 2nd friend was staying at the hospital in medium security & the staff were friendly to both me, him and the other patients during my 2 hours there... they were kind and understanding people who were willing to listen to the patients whilst maintaining healthy boundaries.

Story from NHS Choices

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Responses

Response from Andrew Howorth, Head of Patient Experience, Leeds and York Partnership NHS Foundation Trust

Thank you for taking the time to post here. It is always encouraging to read about noticable improvements to our service. We continually want to hear stories about things, learn from our mistakes and take encouragement when we get things right. Thank you very much.

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Response from Bootham Park Hospital

Thank you for taking the time to post this on this site. we are always encouraged to hear about peoples experiences both positive and not so positive. Obviously things change overtime and we do hope they change for the better. I hope and trust that your friends are both feeling better now Kind regards Andrew Howorth, Head of Patient Experience

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