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Excellent service I received at royal Victoria...

Story from nhs.uk

"Excellent service I received at royal Victoria..."

About: The Royal Victoria Infirmary

I attended the R.V.I on the 18th of December 2014 I just want to say a big thank you to everybody I came into contact on that day even the staff at the coffee shop but a big thank you to all on the neuroradiology department for their excellent service and the care they showed my appointed time was 11am which I was seen at the time I was seen by the doctor who explained everything in lay mans terms so I could understand perfectly the information he was putting across.I also had a procedure done which I then recovered on ward 17 the care I received was excellent and that was off everybody . Thank you to the R.V.I excellent hospital .

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Responses

Response from The Royal Victoria Infirmary 9 years ago
The Royal Victoria Infirmary

Submitted on 30/01/2015 at 08:37
Published on nhs.uk on 31/01/2015 at 00:00

Thank you for your message concerning the care and treatment you have received at the RVI, it is good to know that patients feel they have received excellent care from all the areas they have come into contact with. We are very pleased that your appointment went ahead without delay, and will ensure that all the teams involved in your care receive your positive feedback, and will be encouraged by your kind remarks. Many thanks once again for your comments and we wish you well with your on-going recovery.

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