"Today I have returned to ward 4 with my 88 year..."
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Today I have returned to ward 4 with my 88 year old father for surgery to remove skin cancer from his face. Three weeks ago we waited at ward 4 for 5 hours with no contact with staff and no information about the time of his surgery. We were eventually informed that there was no time to treat him and another appointment was made. Things were much better today. We arrived at 8am and were greeted by very welcoming nurses and the surgeon who was going to operate on him. By 9.15 he was going to the theatre. There were 2 minor problems: he had not been told to stop taking aspirin and, because he had local anaesthetic for previous surgery and the letter did not say "no breakfast" we assumed he was having a local so he had breakfast at 6.15am. The surgery was done under local and he was back in the day room by 11.15am all done. At this point we were very happy with his treatment. Then things went wrong, we had over a 2 hour wait for pharmacy to send up the antibiotics he needed. Why does it take 2 hours to prepare a prescription? What had been a very positive experience was spoilt by this long wait _ not good for an 88 year old man who had been up since 5.45am so that we could get him there for 8am.