"Excellent and caring service"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
Posted by VM
I visited A & E on 8th December with a severe burn (scald) on the right hand/wrist/arm. I was quite apprehensive because of the bad press that the NHS is receiving at the present time but although the department was extremely busy I had no problem whatsoever. The reception staff were very helpful, the triage nurse was excellent as was the Doctor who overviewed my injury and also the nurse who dressed it. I was made comfortable and out of the hospital far quicker than expected. The following day I returned for a new examination and dressing and was back in my car after 34 minutes with very efficient service once again. After that I visited my local surgery for dressings. I can only say thank you to all concerned and although the service was extremely fast on the second day, I do not know how the few staff there were able to cope with the crowd on the first day and I for one feel that they deserve every penny that they are paid.