"King's Mill is outstanding!!! and that's a..."

About: King's Mill Hospital

This hospital sometimes gets a lot of negative publicity in the media and as a patient who attends quite regularly I'd have to say it's poppycock! As a patient maybe I'm not privvy to the financial management of the hospital or its leadership but I am privvy to what the experience is like with the front line staff. Every experience I have ever had at this hospital has been, without exception, outstanding. The maternity services are utterly exceptional. I couldn't have asked for better care if I'd have thrown £20,000 at a private clinic. A perfect, gentle, calming waterbirth where I felt supported and listened to at all times. Sadly, I also delivered my 24 week old little girl 'sleeping' at Kings Mill. The staff were utterly amazing and have left an imprint on my soul I will never forget. I've also visited clinic 7 many times and most recently, just yesterday. Efficient, friendly, professional yet very caring, I couldn't review highly enough. From initial call to the doctor's secretary to receiving a prescription was 48 hours, and actually seeing him was less than 7 days. The whole team in this clinic is a well oiled machine. During the 10 minutes I was in the waiting room a nurse went out of her way to escort an elderly lady downstairs to the main entrance and another nurse was supporting a gentleman in the far corner of the waiting room. Upon seeing my consultant I was greeted as usual with a great smile and discussions on family life. No sense of rushing and no sense of a stressed, overworked doctor - even though he had been on call until nearly midnight the previous day. The whole consultation, as it always is, was a 'discussion' about my health, a discussion and exploration of ways forwards medically and/or surgically. I've been to a few private clinics and consultations in the past and with the things that really matter, like how you're treated by the front line staff and their knowledge, expertise and compassion - well there really is little difference in my opinion! Yes you get free parking and perhaps a few more trees planted outside the hospital, but with the things that really matter, in my experience King's Mill is doing alright!!!!

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Responses

Response from King's Mill Hospital

Thank you for your comments which will be circulated to the services you have mentionned. We are very sorry to hear about the loss of your baby and would like to offer our most sincere condolences to you and your family. Thank you for taking the time to post your feedback, it is very much appreciated.

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