"Fracture clinic experience"
About: Shropshire and Staffordshire Shropshire and Staffordshire Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / Trauma and orthopaedics The Princess Royal Hospital Trauma and orthopaedics TF1 6TF
Posted by Eastern100 (as ),
November 2014. I saw my GP in September and had an x-ray 2 days later which took 1 week for results where I went back to my GP. He sent my referral off that day in September.
I found out 10 days later that the hospital hadn't received my referral so I went back to my doctor where the secretary was informed of this. She looked into it and I was told that TRAQS had refused my referral because they said not medical evidence had been sent, when in fact it had on a new form which the person at TRAQS was obviously wasn’t aware of it.
I lost 1 week because of this and I was in constant pain with my foot when I walked on it. When TRAQS finally got in touch, the appointment offered to me was for the middle of November which was 10 and a half weeks away from first hurting my foot where a fracture done 9 months previously had split open. When I asked for an earlier appointment I was offered Bridgnorth Hospital whereas my local hospital is the PRH in Telford. I have no transport of my own so had to go to PRH.
I didn’t have a very nice experience at the hospital at the fracture clinic. I was kept waiting 40 minutes to see the consultant in the cubicle and when they came the consultant was very sharp with me.
The consultant questioned my use of a walking stick so I had to relay to the consultant what happened to me 6 years ago at a hospital in Sheffield & only then did the consultant read my notes. Then the consultant bombarded me with questions using the same sharp manner. The consulant looked at the X-ray and actually said to me “I don’t know why you’re here” which really upset me as my GP wouldn’t have referred me if it wasn’t necessary and my gp actually said that I might need an operation.
I have been really worried about this and the fact I might need a cast. Having to wait 10 and half weeks obviously meant my fracture has healed itself, although not perfectly, and I’m disgusted that I had to wait so long. Also that consultants bedside manner leaves a lot to be desired and should be pulled about it. I’m still upset about this today and the way I was treated. I was glad to get out of there.