"Late appointments"

About: Victoria Infirmary (Northwich)

Our 5 month old son had a 9.15am appt on a Sunday, we were seen at 10am! We were clearly the first appointment so there's no excuse to be 45mins late, especially with such a young child. As the weather is very cold at the minute it's a bit of a give-away that the dr had just arrived as his hands were freezing. No apologies for being late. Unacceptable.

Story from NHS Choices

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Response from Victoria Infirmary (Northwich)

Thank you for making your comments on NHS Choices. The GP out of hours service is not run by East Cheshire NHS Trust and not Leighton hospital. Therefore, could I please ask that you contact A. Cooke, Operational Manager for the GP Out of Hours Service to discuss further. Many thanks Annmarie Cooke, Operational Manager NEW Service (GP Out of Hours) East Cheshire NHS Trust - Community Services Business Unit Direct: 01270 273629

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