"Why is this hospital even there?"
About: Purley War Memorial Hospital Purley War Memorial Hospital Purley CR8 2YL
Posted by Shazza
Made 2 phone calls before arriving (to CUH) who assured me someone would see my daughter at Purley. Upon arrival there was only 1 person in the waiting room (1 person!!!!!!!!!!!!). I told the woman on reception that I would like someone to look at my daughters ear. She told me "don't waste your time here, we don't do that sort of thing here, got to Croydon minor injuries. She didn't ask one question. My daughter could have had a knife hanging out of her ear (as it was, it was bleeding). Not one question, just sent packing. Got to Croydon, couldn't even get in the door, I asked the security guard how long it may take to be seen (only had enough money for one hour parking) - he rudely pointed out "at least 2.5 hours, can't you see how busy it is". Pretty ridiculous all round service wouldn't you say?