"Excellent Service"

About: Telford referral and quality service (TRAQS)

(as the patient),

Very very good service. Spoke to a lovely lady on the phone. Very polite and caring. Excellent service

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear King735

Thank you for taking the time to share your positive comments with the TRAQS team. We appreciate all feedback but it is especially rewarding to receive such positive praise.

TRAQS take Customer Service seriously and appreciate that we are all potential patients who may need help in arranging an appointment and try to ensure that offer any help we can to assist the patient/caller to book the most suitable appointment.

Thank you again for your kind feedback and we wish you well for the future.

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