"stay on Glossop"
About: North Devon District Hospital North Devon District Hospital Barnstaple EX31 4JB
My father was admitted to Glossop this November ( he has terminal lung disease) with abdominal pain, confusion and hallucinations. At first the ward seemed to looking after him well, as the dats rolled on this changed greatly. Dad is practically blind,cannot see to drink from a glass or jug, we asked for beakers which he was given, but promptly disappeared by the next visit - he was constantly thirsty when we arrived. We ordered his meals from the menu as he has specific dietary requirements and cant see to choose- yet he was brought completely different dishes that he couldn't eat- resulting in us feeding him. Surely basic hydration and nutrition are vital to health? Unfortunately the staff delivering the food could neither shed light on why he was being fed randomly foods he detests and their manner was rude. The nurses on the ward are clearly overstretched, trying their best but falling short. We were assured that a consultant would come up with a plan to help dad with his pain, psychological issues and possible infections. No plan was ever forthcoming and in fact we were phoned telling us to take him home with no explanations at all to his state of health. Dad himself was becoming more distressed by the levels of noise, light at night, lack of sleep, lack of water and food that he prefered to come home, despite still being in great amounts of pain. Sadly for us we will think twice before turning to NDDH when he suffers a setback....it was ad if everything we had ever heard about elderly patients not being cared for thoroughly happened before our eyes- the lack of dignity he suffered, not having his most basic needs met is quite frankly disgusting.We are still with the help of our GP trying to make him comfortable - NDDH seems to have provided him and ys with nothing more than extra stress and confusion. Poor.