"Thanks to all the team involved"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Physiotherapy

(as the patient),

I went to my GP (Dr Engleberts) @ the Lawley medical Practice as I was having painful shoulder pain. After Examining me Dr Engleberts referred me for physiotherapy.

Once I was contacted from TRAQs (which was round 2 weeks after seeing my GP) I was given a appointment for my physio @ the princess Royal hospital.

The lady I spoke to @TRAQS was very helpful and very polite and sent my appointment details quickly through the post.

Thanks to all the team involved, hopefully my shoulder should be back to normal soon.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Walks369

Thank you for taking the time to share your experience with the TRAQS team.

I am pleased that we were able to help you to arrange a suitable appointment for you to begin physiotherapy.

I hope that you are soon feeling much better and wish you well for the future.

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Response from The Princess Royal Hospital

Thank you for your kind comments Di Davis Patient Advice and Liaison Service

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