"Personal approach during knee surgery"

About: Crawley Hospital / Trauma and orthopaedics

(as the patient),

Arrived at 1pm at Crawley Hospital and made to feel fully at ease by everyone. The standard of care was excellent and consistent across the whole team with a real effort to ensure my treatment was as pleasant as possible. The personal approach was above and beyond and enabled me to be home by that evening with my family.

Friendly, Professional, Caring, Personal in approach, Attention to detail through the surgical process taking into full consideration my personal welfare and comfort -- a huge round of applause from me!

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Sharonk

Thank you for your kind words about our Day Surgery Unit at Crawley Hospital. Its very good to read that you felt so strongly about the standard of care you received. Words like Friendly, Professional, Caring and Personal are great to read so thanks for taking the time to post such great comments

Kind regards

Ian

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