"Gemini Ward"

About: North Devon District Hospital

I found the staff to be extremely friendly and accommodating- the ward was extremely clean as was the toilet! the first ward I have encountered this.

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Responses

Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear Sarah

Thank you for your positive feedback - I was pleased to learn that your visit to the Gemini suite went so well. I have shared your comments with the ward manager where they will be warmly received.

Many thanks

Jayne

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear Sarah

The comments and responses on the web-site of Patient Opinion are passed to us at Healthwatch.

This experience you describe was a good one and will encourage the staff concerned to keep up the standard.

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More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

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Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from North Devon District Hospital

Thank you for this feedback. The ward team was really pleased to hear their efforts had been appreciated.

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