"Spiral fracture update..."

So five months in to my partners surgery he started enduring some eye water pain, visited our gp who simpley couldn't care less, so we took it upon our self to make an appointment to see the consultant about the surgery we had. Recieved as something want right, the pain was just like the day I had the surgery and all my arm was appearing to look "raw" so we ring serveral numbers all telling us that this was the wrong number obviously on the nhs website they hadn't been updated. So we finally got through and was told we would have to wait till January obviously we wernt happy so the side if we were willing to travel we could have a appointment in four days time so we took it... Appointment day arrived and to our suspensions all the screws and plate were all loose and obviously this was causing the pain, 5months in to what we thought was a recovery now another surgery is required as they carnt understand how this has happened... We are just appalled how no body was interested, now they are as it's become serious again..... Disgusted..