"I cannot thank everyone enough"

About: Castle Hill Hospital / Cardiology Hull Teaching PCT

(as the patient),

I was admitted for 13 days at Castlehill Hospital in March this year. I had a heart attack and while in hospital I suffered a minor stroke. Every member of hospital staff that helped to treat me was marvellous. They were kind and helpful and made me feel at ease. I cannot thank everyone enough. Since being discharged from hospital, I have had phone calls from Cardiac nurses and from the stroke team who are interested in my health and the medication I am taking. My GP has also been incredible. I am so grateful to everyone and feel that people are so rarely thanked for good service. The fact that the same team are following up my care makes me feel so much better. As I said, I cannot thank everyone enough for how I was treated.

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Response from Engagement Section Assistant, NHS Hull

Dear Over952, Thank you for taking the time to place your comments about the services you received at Castle Hill Hospital’s Cardiology Unit and your GP. It is always pleasing to receive positive feedback and we have forwarded your comments to Hull and East Yorkshire Hospital NHS Trust and asked them to ensure that the appropriate staff are made aware of your kind words. If you would like to let us know which GP surgery you are registered with we will also make sure that your comments are passed on to them (and noted by our primary care commissioning team) as well. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. Thank you once again for taking the time to provide us with your views on our services. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive top tips to keep yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need to be interested in our services and the people we care for. There is no commitment, you can get involved as much or as little as you want to. For more information please either by email or telephone 01482 675165.
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