"No response to complaint"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
When you telephone Blackburn hospital there is a recorded message telling you that we care for our patients and to tell them if you have a complaint. My husband was treated long term over a period of 9 weeks resulting in hospital induced infection of pneumonia and sepsis resulting in his death after a rapid discharge. After sending an email containing a report of his treatment I have heard nothing after 1 week. Obviously I will have to take this further with an actual written report being sent to the relevant NHS department. Even though I tried to get my husband the correct treatment and attention Blackburn hospital has a lot to answer for with lack of communication to relatives at the top of the list.