"Failure of the Choose and Book system"

About: Norfolk PCT

(as a carer),

I have been trying to book an appointment for my wife to have a polip removed from her mouth for over 3 weeks. The system is often unavailable as it is at this moment, but when I do manage to get through I am told that the only surgeon able to do this im my area has no appointments available.

I go into the system every day and wonder if I will ever get an appointment. So much for our "wonderful" NHS!

Do you have a similar story to tell? Tell your story & make a difference ››