"ENT"

About: University Hospital Lewisham

Brought mum (aged 87)in for her hearing test doctor was patient and explained every stage of the test and the out comes to her.. Brilliant that we had a Saturday appointment.. Mum is so happy she can take part in family conversations and can watch tv without subtitles.. Thank you so much for improving the daily quality of her life . Many many thanks

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Responses

Response from University Hospital Lewisham

Thank you so much for feeding back your mother's experiences of our ENT services recently and that she has benefited so much by the care offered. It is always greatly appreciated when patients or their relatives take the time to tell us about the care they have received and I will ensure your comments are shared with the team. Thank you again and I hope your mother continues to enjoy her improved hearing. Sue Ludlow, Patient Experience Manager

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