"I cannot praise the staff enough"

About: Borders General Hospital / Gynaecology Borders General Hospital / Urology

(as the patient),

I was referred to the BGH by my GP. She made the referral on a Thursday evening, I received my appointment, in the post, on the Saturday, and was seen the following Thursday. One week! That would rarely happen in some of the bigger hospitals in Scotland. From the reception staff, to the nurses, and not forgetting the consultant, the standard of care was amazing. I was quite nervous about the procedure that I needed, but, the staff were so understanding and compassionate. I cannot praise the staff enough.

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Responses

Response from Stephen Bermingham, NHS Borders

Dear 'marleydarcydexter'

Thank you for your positive feedback. It is pleasing to hear that you had such a good experience. It was particular pleasing to hear that you found the staff understanding and compassionate. If you let me know where you received your treatment I will share your feedback with the relevant staff teams.

Best wishes, Stephen Bermingham - 01896 826706

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