"My Asthma is getting worse but no one ever calls me"
About: Good Hope Hospital / Respiratory medicine Good Hope Hospital Respiratory medicine Sutton Coldfield B75 7RR
Posted by Royal Blue (as ),
I am disgusted and appalled by the way GHH have treated me. I had an appointment last week, which I called and cancelled as I was unable to attend on the day given. I have since had a letter saying I have been discharged as I have gone down as a DNA! HOW?!
I called the department and spoke the most unhelpful person I have ever spoken too! It wasn't how can I help, it was ‘not my problem therefore I will transfer you’ how nice!
I was told named person at the appointment centre would call me. Have they??Well of cause not, why would I think they would, so nearly £10 later in calling people I am still discharged, with server Asthma, waiting to see my consultant, who I seen in January 2014 and was meant to be called back 3 months later, and this is the first appointment that has been offered to me!
And I couldn't attend as I received the appointment letter the same day as the appointment, and the envelope was scanned 2 days before! HA! Good Hope making life as difficult as possible as usual.
How can they think sending a letter a few days before that I was going to get it in time, also I have told them time, and time, and time again for work I need to give 2 weeks’ notice if I need time off for an appointment, but does anyone listen? No! Also in all the years I have gone to GHH I always get a call at least a week before asking me if I am still attending, I find it very strange this never happened, so I do ask myself did this appointment ever exist? ? ?
So if anyone can be bothered to read this message, can someone contact me at all? As long as it’s not too much trouble considering the amount of calls I have had to make to you. As I need to see a doctor sooner rather than later as my asthma is getting worse, as my GP has advised you many times, but still you can’t see me 11 months later.