"Thanks to the busy but caring staff of ward B6"

About: Russells Hall Hospital / Ear, Nose and Throat

(as the patient),

I was admitted to B6 during my third case of severe tonsillitis in 5 months as I needed IV fluids and medication. I was seen within 2 hours in A&E and after my initial assessment admitted very quickly to B6 ward.

I was cared for initially by a clinical nurse specialist who was fantastic and an assett to the hospital, as were the rest of the nursing team. I was in for 3 days and 2 nights and cannot fault the care I received.

The staff were clearly busy but attentive and caring, both of me and all the other patients. Drugs were recieved on time, food was good, bed was comfortable, and I feel I was involved in decisions about my care. I am so grateful to everyone who made me better.

Special mention for Student Nurse Lauren who did her first two shifts while I was in and was professional and caring and an excellent example of what a good nurse is. Thanks so much to everyone.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Dudley Group NHS Foundation Trust

Thank you for posting your positive feedback about your experience of ward B6.

It is great to hear that you were so pleased with the care you received from our staff during your stay.

We are delighted to know you felt well looked after by all staff involved and that you were impressed with the treatment you received before and after your surgery.

Communicating with our patients and keeping them fully involved and informed in their care is vital and we are pleased this was your experience on B6.

We have passed your lovely comments on to on ward B6. We would like to wish you a speedy recovery and all the best for the future.