"Paramedic care helpful and considerate"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

I’m telling this story on behalf of my auntie, who recently used the ambulance service.

The service was brilliant. We had no problems, and the paramedics were very helpful and considerate.

Thank you for your help.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Impact370

Thank you for taking the time to share your experience. I hope your auntie is feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your aunties aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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