"Care,advice and help"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City)

(as a staff member posting for a carer/relative),

I am a carer for our son who spent time at Broomhill, where he received excellent care and understanding. He has now moved to a supported house but we still attend as many of the Broomhill carers group where we receive care, advice and helpfrom staff and other carers which very much keeps us goingespecially in difficult times.

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Responses

Response from Emma Robinson, EIP City & County South, Nottinghamshire Healthcare NHS Foundation Trust

Thank you for your positive feedback im glad to hear you still attend the carers group at Broomhill and that you feel cared for by the staff and you continue to recieve advice and help from the staff and the other carers in the group, we will be sending out a questionnare in the new year to gather your views around the carers group and looking at other ideas to improve the group further. Kind Regards. Emma Robinson

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Response from Beverley Johnson, Modern Matron, Adult Mental Health - Highbury, Nottinghamshire Healthcare NHS Trust

Thank you for your feedback. Its great to hear such positive feedback about the care your son recieved at Broomhill House. We are always interested in the views of family friends and supporters and consider it important that you feel valued, recognised and involved. I am pleased that you feel you are recieving helpful care and advice at the carers group.

The Trust is curently working on new strategy for Carers, families and friends. There is a link below, if you have the time we would value your contribution. Alternatively I could attend the broomhill carers group to hear your feedback collectively.

Kind regards

Bev Johnson

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