"neglect of the elderly"

About: Countess Of Chester Hospital / Older people's healthcare

(as a service user),

I am shocked and appalled at the neglect/treatment of 2 elderly ladies on a ward.

They both apparently buzzed for help to the loo for over an hour. A blood nurse came round and said not her job.

A pharmaceutical nurse came round and said not her job.

Reception was called for someone to help. Eventually a nurse arrived. It was too late for one of those old ladies and the nurse shouted from across the ward 'oh dear! Have u gone already! '. They did clean her up with compassion but I was aghast that we could treat our mothers of the past in that way.

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