"The care was outstanding"

About: Heartlands Hospital / Older people's healthcare

(as a relative),

My dad was admitted on the 10th October and I would like to thank the staff for all there hard work looking after my father until he passed away. I would like to thank the following staff as nothing was too much trouble, the care was outstanding at all times, special mention to the following staff as I believe there work is hard enough and don't always get the parsed for there hard work. thanks to:

Staff nurse Deepa Joseph Staff nurse Lettie Mpande Staff Nurse Patricia, staff nurse Millicent. Senior sister Stacey, Heath Care Assistant Stacy (yam yam as my dad called her), Cherie Cooke, Tracy, Anna. you all have a great manor with the role you do, my dad was very grateful just like us, we the family just want to say a BIG thank you again.

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Response from Matthew Cooke, Deputy Medical Director, Heart of England Foundation Trust

Many thanks for your message. I am sorry to hear about your father, so it is especially kind of you to give this feedback at this time. I will ensure all the staff involved are thanked for the care they gave to your father. It is also so motivating to our hard working staff to receive messages such as yours.

Thanks you


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