"Worried about poor hygiene standards"
About: Merseycare Julie Ann Ltd Services Merseycare Julie Ann Ltd Services L17 9PW www.mcja.co.uk
Posted by Heagy9 (as ),
My huband was discharged from hospital after quite a long stay. He was given a short term care package but after only one visit I had to stop it because I was so worried about the poor hygiene standards.
My husband is in very poor health and very vulnerable to opportunistic infections so our whole family and all visitors to the house are very conscious of hygiene. I was shocked that the carer who came out was not going to wash their hands, had no apron or overall. Although they had gloves with them, these had been stored in a coat pocket and were got out with unwashed hands. I didn't think this was hygienic enough given my husband's vulnerable health condition.
I do not blame the carer but I do think that the agency need to train and equip their staff much better. I told the agency that I didn't want them to come back. The agency still kept calling for weeks and didn't seem to be listening to me. I have been put off ever allowing home care services in ever again.
Logged on behalf of a relative by Healthwatch Liverpool.