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ward 27

Story from nhs.uk

"ward 27"

About: Leicester General Hospital

My dad was cared for on sacu after a second operation fantastic care was given but move to ward 27 . Ward sister fantastic carer you knew when she was on duty.my dad was but in a side room over weekend and was forgotten his dressings were stained falling off bed soaking wet from drainage bag. No breakfast was given till 11am we visited at 2pm and no lunch was given we had to go out and buy a meal.asked for a nurse to clean him up during our 2 hour visit was told they would asap, We requested to have him discarded as he was getting distressed over care not given returned at 6pm no clean bed, dressing were as we left at 4pm falling off and dirty have photos of bed, towel that was given to hide stain in bed and dressings

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Responses

Response from Leicester General Hospital 9 years ago
Leicester General Hospital

Submitted on 04/11/2014 at 09:34
Published on nhs.uk on 07/11/2014 at 03:02

Dear Anna, We are very disappointed to read about your father’s experience with us and take concerns like this incredibly seriously. We would like the opportunity to look into this in more detail, so therefore ask you get in touch with matron, Clair Riddell on 0116 258 8328 or by clair.riddell@uhl-tr.nhs.uk. Clair would like to discuss your father’s experience in more detail, either over the phone or in a face-to-face meeting if you would prefer. Kind regards Communications Team Leicester’s Hospitals

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