"Well done Wansbeck Hospital"

About: Wansbeck Hospital / Respiratory medicine

(as the patient),

I was admitted via A&E with pneumonia. The staff were brilliant, highly motivated and professional. My stay in Ward 2 was eye opening, very high standards of care and hygiene. The care I was given was first class! A ver well done to Wansbeck and it's excellent doctors and nurses.

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Responses

Response from Joanne Mackintosh, Service Improvement Project Manager, Northumbria Healthcare NHS Foundation Trust

Dear Sir/Madam,

Thank you for this wonderful feedback. Your description of the excellent levels of care you received is so reassuring to read.

We always share all the feedback that patients give us with our staff. We know how important all feedback is to them, both positive and negative. I know both teams will really appreciate the time you have taken to share and will be absolutely delighted to know just how much their care has meant to you.

I hope you are feeling much better now.

Best Wishes

Jo

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