"what a brilliant surgeon and staff"

About: Musgrove Park Hospital

I wrote a bad review on the 8th October about my father of 83 years being sent home. Well I took my dad to Musgrove for a major operation this was the second time we went due to the surgeon being ill. As soon as we got there he was called up for all his checks, the nurse took my dad off to get change and ready for surgery. She said she would let my mother and myself know when we can see him. After 45 minuets I asked where my dad was and the reception nurse said he has gone to theatre. Wow that was quick. So my mother and myself went home. Later on in the afternoon the surgeon rang my mum and reassured her everything went well which I thought was very nice of him. Today 29th October we went to visit my dad what a change in him all the pains he was having has gone. The operation done on him was excellent. I would just like to thank the surgeon and all the nursing staff for all the work you done for my dad and now he can get his life back together. xx

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Responses

Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who recently cared for your father when he had surgery at Musgrove Park. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved. I was sorry to read of your concerns earlier in the month but I am very pleased that you have seen a positive change in your father when you visited him yesterday following his surgery. Lucille Hoose. PALS & Complaints Lead

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