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Care Opinion

My mum

Posted By isa

"My mum"

About: Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46)

(as a parent/guardian),

My mother developed a sore on her foot, after discharge for 9 weeks I have been frequently voicing concerns as the foot has become badly infected. I believe this foot should have been monitored frequently with her having diabetes.

She has been re admitted but antibiotics are not clearing the foot, iv antibiotics aren't clearing it.

I really don't know what the outcome is going to be but it is causing her extreme pain. The ward in the Royal discharged her with paracetamol for the pain. I am hoping that this foot will heal but I think it has been left to long and my mother is frail enough without this wound.

I have lost all faith in elderly care as this was unnecessary stress my mother could do without, I find this wound very disturbing that it could be allowed to have this outcome.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 29/10/2014 at 15:57
Published on Care Opinion on 30/10/2014 at 09:29

Dear isa,

First of all, I am very sorry that your mother has had to be re-admitted to hospital and that you have seen such a change in her wound. I can understand the frustration and stress this would cause to you both.

It would be of great help to me to get some more details of your mother's case so I can take this forward in the best way, particularly if she is still currently in hospital. If you wouldn't mind, you can email me directly on lorna.gray@ggc.scot.nhs.uk.

I hope to hear from you soon, with best wishes,

Lorna

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Update posted by isa (a parent/guardian)

I am pleased someone cared enough to look at this story so thank you from the bottom of my heart

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