"Thank you to the Queen Victoria hospital"

About: Queen Victoria Hospital / General medicine

(as the patient),

I was refered to Queen Victoria hospital, east grinstead miu by my local miu in Sittingbourne, kent as I have a ruptured tendon in my hand.

All I can say is how professional and friendly the medical staff were, I had to have a ultrasound scan done on my hand and they fitted me in almost there and then.

I was told it may be quite a wait as I was unscheduled, but they said they could fit me in. I waited all of ten minutes wow and the staff were so helpful, I also got an appointment to see a specialist in just over a week.

In this day and age, we are all so eager to complain when things go wrong and slow to give praise when things go right.

I`m sure this hospital runs on team work and you all deserve a big well done, I am really impressed with the service I received. thank you.

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust

picture of Nicolle Ferguson

Dear 'The Giant'

Thank you very much for taking the time to provide this positive feedback. It is very rewarding to our dedicated staff to know that we have met patients expectations and that you received such prompt treatment.

Kind regards,

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