"Grandson road accident"

About: Norfolk & Norwich University Hospital

My 9 year old Grandson was knocked down when trying to get away from another boy. The paramedics where absolutely fantastic with him reassuring him and explaining everything what was happening. When he arrived in A & E the excellent care continued with both doctors and nurses. He had to go to Radiology for an X Ray and the radiographers could not be faulted in fact they were very reassuring to this little boy and again explained what they where going to do. The service of care my grandson received was second to non. There care did not stop with my Granson it was also shown to parents, grandma and nanna. On behalf of us all I would like to say a big thank you.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We hope that your grandson is making a good recovery after his accident. We are pleased to hear that the radiographers and the staff in A&E were reassuring while they dealt with his injuries.

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