"Very poor respect and dignity"

About: Musgrove Park Hospital

I was in hospital with suspected appendicitis. I went it Wednesday the 22nd of October 2014 and came home 23rd October 2014 at 4pm. The reason I am making a complaint is because of privacy and dignity also respect. A surgeon came in to check my stomach and have feel with was what I was expecting anyway, then he came back in with another person to have a check as well which was okay but I felt very uncomfortable as I am a very private person. Anyway they said they booked me in for a ultra-scan, we waited till 7pm for this scan then of which they tell me it's not till the morning, so I came home then went back in for the morning for my scan, before my scan I had to drink a jug of water so I had a full bladder, I was happy of how they treated me from then until a group of 10 men(I'm a 16 year old girl) came in and they asked if they could feel my stomach! And as I said I am a very private person and don't like my stomach as it is, i was furious!! He felt my stomach infront of all of those men all stood around my bed watching! I was disgusted! I asked my mum why they where all in the room and she said pro-haps some of them where training! I was so angry, this is why I feel that the nhs has disrespected my dignity! So then no one bothered me and I was chilling in my bed, waiting for my scan results, 3pm they eventually decide to tell me there is nothing wrong! So I get sent home! Well thats ridiculous because I'm in a lot of pain and there is obviously something wrong! Overall I am not happy at all with my experience of the nhs team at musgrove hospital in Taunton!

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Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read that you have been in pain and about the concerns you have regarding your recent visits to Musgrove Park Hospital. Would you like to contact the Patient Advice & Liaison Service (PALS) at Musgrove Park so that you can talk to one of our PALS Officers who would be very happy to help you? Please telephone: 01823 343536 or e-mail the team: pals@tst.nhs.uk Lucille Hoose. PALS & Complaints Lead

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