"Praise for Outpatients 3 and my consultant"

About: Royal Surrey County Hospital

I visited Outpatients 3 a couple of days ago. On previous occasions I have been really unimpressed by outpatients management. Everyone appeared have been booked in at 9am and we sat around like lemons not knowing when we would be seen. The new check-in process and scrolling screen is a huge improvement. Very satisfied. My main reason for writing is to praise the doctor for her professional, friendly, considerate examination and treatment. A very very good experience. Thanks! Doug Smit

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Responses

Response from Robyn Jarrett, Head of Communications and Marketing, Royal Surrey County Hospital NHS Foundation Trust

Thank you for taking the time to share your feedback with us.

We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve.

Best wishes

Royal Surrey County Hospital

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