"The staff make Tilney what it is..."

About: The Queen Elizabeth Hospital (King's Lynn)

The staff make the ward, not neceasarily the facilities available... I just had a an unexpected stay at this ward and i cannot express my gratitude enough, to all the staff... They were all so kind, professional, helpful and diligent. My stay here made me aware of the personal care and input that these staff members make, going far beyond the call of their regular duties and a team comeadery that I havnt seen in any other organisation. The people here made my stay as pleasant as it could possibly be in its circumstances and again I cannot thank them enough. I hope this review reaches them all individually and helps other individuals understand that these staff members do more than just their job...

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Responses

Response from The Queen Elizabeth Hospital

Thank you for taking the time to post your comments about the care you received when you were admitted to this hospital. I am very glad that you received care that was both professional and kind and that you witnessed good teamwork amongst the staff. I will happily forward your comments on to the ward. I hope that you are now in good health. Claire Roberts Associate Director of Patient Experience Tel: 01553 613459 or email: claire.roberts@qehkl.nhs.uk

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