"They were very kind in going through what I should do"

About: Locala Community Partnerships CIC / Community COPD service

(as the patient),

I went for a COPD update at the health centre, they were all really good. I had to have a lung x-ray and then a follow up – I’d never been to the health centre before.

I saw the doctor first and then the nurse who gave me another inhaler and showed me how to use it and gave me a lot of other information. I have a son in Hong Kong, and a young grandson who I’d like to visit. The doctor and the nurse both reassured me I should not have a problem with long haul flights and were very kind in going through what I should do to make the journey less stressful for me with my COPD.

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Response from Nigel Grimshaw, Customer Engagement Manager, Intergrated Adults, Locala Community Partnerships


Thank you for taking the time to let us have your feedback regarding your appointment at the COPD clinic. I am pleased to hear you had a positive experience and received some useful advice.

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