"Acute medical ward"

About: Pilgrim Hospital

Last year I e-mailed to you about the amazing care, my husband received in various wards suffering from septis, as I said before you saved his life, this time my daughter was admitted to acute medical, formally clinical decisions, with a suspected blood clot on her lungs, it turned out to be pneumonia and pleurisy, the care was fantastic, and I must mention, two nurses, in bay two, one male and one female, the compassion given to three elderley patients was beyond belief, in this day and age, when most people think just about themselves, I felt quite emotional listening to them, well done you are a credit to the hospital.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Sir/Madam,

Thank you so much for your wonderful comments regarding the fantastic care you witnessed on the Acute Medical Unit. All the staff have been forwarded this as they need recognition for their hard work and dedication. Excellent comments such as yours really help with motivating the staff in what can be sometimes difficult and stressful situations. On AMU we are constantly striving to ensure we provide the best possible care for our patients and their family and friends, comments such as these assure me that we are successful at this.

Once again, thank you for taking the time to share your lovely comments. On behalf of myself and fantastic team, we wish you and your family, the best of health and luck for the future.

Kindest Regards

Sister Kelly Harwood

Clinical Decisions Unit