"my operation"

About: Lister Hospital

I had my operation on the 8th october 2014 had a day patient the letter said come to the treatment centre which i did then to be told no you need to go level 4 main buliding when i got there they said sorry you need to go to the new day centre omg what a joke when i did turn up there i had high blood pressure wonder why .staff was lovely but after my operation come out in recovery omg i had no pain relief never been in so much pain in my life i have had 2 massive operation in the past this was a hernia repair on my belly never will forget the pain i was left in

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Response from Lister Hospital

There sounds like several things here that need investigating - the mix-up over where your surgery was due to take place and what happened during your recovery period. We're sorry that your experience of the our day surgery service was not good and we feel strongly that your concerned need to be investigated thoroughly. If you are willing for us to do this, then please email us at generalenquiries.enh-tr@nhs.net so that we can do that for you.

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