"I was a patient in the day surgery ..."
About: Castle Hill Hospital Castle Hill Hospital Cottingham HU16 5JQ
Posted by Kev (as ),
What I liked
I was a patient in the day surgery unit. The facilities were exceptional, as where all the staff,I was looked after very well and had peace of mind knowing I was been looked after in a state of the art unit.
What could be improved
While sitting in the reception area, I noticed that staff making deliveries into the unit did not use the hand cleaning gell, medical staff coming from outside did not use the the gell and just walked straight through into the unit. The reception staff did not tell people to use the gell when they presented themselves at the reception.
The facilities and staff are fantastic, so why is something as basic as using hand gell ignored