"Excellent first aid treatment"

About: Altrincham General Hospital

Arrived Friday after 5 days of suffering a swollen finger.Very painful. tender and could not touch anything.Following another throbbing night and on inspection at dawn.My finger had turned an unsightly green. Decision made by my wife I attended Altrincham small inj / clinic. Booked in approx 0900.Detailes given to a pleasant receptionist and seen within a few minutes by the duty Male nurse. Problem quickly identified as a bacterial infection.Course of action decided that it had to be lanced. Finger frozen then with a sharp blade.(I chanced one eye) Flesh was cut.That was not to bad .However the nurse decided that it had to be squeezed to eject the green fluid . My yelps of pain quickly disappeared as the pressure relief was very welcome. Finger then dressed and was invited back for assessment the following Sunday.!2 Oct 2014. My report is all 5*****. From the first approach with the Receptionist Lady. Treatment ,Assessment.Operation .Then final dressing.All completed within a 20 minute window. All staff were professional and a credit to themselves and Altrincham Hospital . A big thank you and well done to Altrincham Small injuries clinic. John Hancock Timperley

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care at the Altrincham Minor Injuries Unit. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. I can assure you that we have passed on your thoughts the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust