"Dental Treatment at Clifton"

About: Specialist services / Special needs dental service/Community Dental Service

(as a staff member posting for a patient/service user),

No water in wating room (very hot day). Waiting room very claustrophobic (no windows)

Receptionist very helpful and polite 10/10+ (made a special journey to get a glass of water for us while wating)

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Response from County Health Partnerships We are preparing to make a change

I am sorry that you found the waiting room claustrophobic and that no water was available. We are currently working with the health centre regarding the waiting room.

I am pleased the receptionist was polite and helpful and tied to make you more comfortable.

Thank you for bringing this to our attention.

Response from Alexandra Hobson, Senior Dental Nurse, Salaried Dental, County Health Partnerships We have made a change

Just to update you regarding the waiting area. The health centre have requested that the waiting area is looked at by the landlords with the view to solving the temperature issues. We will work with the health centre to ensure the concerns you raised are looked into.

Water is available from the reception staff at all our sites on request.

Thanks again.

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