"Lack of treatment and worried about my Father's PSA "

About: Lincoln County Hospital / Urology

(as a relative),

For the last few years my Father has been under the care of a specific, Urologist at Lincoln County. He has had annual PSA checks which I understand are an indicator for prostate cancer.

My father has to go to urinate very frequently, even through the night. He does not have a urine infection. His PSA has been steady and low for the last few years. However, his recent PSA score was 15. He was given this result by his surgery 6 weeks ago. He has been told he is on the list to see the Urologist but so far he has received no appointment.

My Father has rung the Urology secretaries many times, often the calls go unanswered. When someone does pick up the phone he is told they are short staffed but will 'look into things' but nothing happens. It was my understanding that if someone had the possibility of cancer they would be seen quickly. Why has nothing been done?

My Father has spoken to his surgery who are also struggling to get through to the urology department. My Father is now so concerned about things that he is thinking about paying to see someone privately, he can ill afford this!

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Responses

Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear arghh urology

I am sorry to hear that your father is encoutnering problems with an appointment. I would like to get this resolved as soon as possible and if you could give me a call on 01476 464560 I will be able to take some more details and look in to what is happening with the appointment.

Regards

Sharon

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Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Hi

Thank you so much for contacting me so quickly this morning and I am so pleased that we have been able to help your dad out with an urgent appointment within a few hours of you contacting us.

If either of you need an further help please do get in touch.

Regards

Sharon

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Update posted by Aargh Urology (a relative)

Sharon...

Thanks so much for all your help with this. You have been marvellous!

My Dad is so pleased to have received an appointment.

Not-so-aargh-Urology!!