"Outstanding service and friendly staff"

About: Wansbeck Hospital

Back in March had to bring My 2 year old son into A&E at Wansbeck and from the moment we arrived the service was exceptional! We were only sat down a matter of seconds before being escorted to the childrens area where we were seen promptly. It was agreed that my little boy was to be taken to North Tyneside General and he needed to be admitted to the children's ward for further attention however Every member of staff we encountered could not have been nicer and really helped calm me down as I was understandably upset. They were all great with my little boy and made such a fuss over him, they even gave him a special teddy bear to keep for being brave which he loved! Thank you for looking after him so well - Top marks for Wansbeck!

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Response from Wansbeck Hospital

Dear Victoria, It is so kind of you to let the team know just how much you valued the care they gave to your little man. I can imagine just how upset you were at the time, so it is very reassuring to know that the care at Wansbeck was not just efficient but also delivered with lots kindness for both mummy and son. I'm delighted that your wee boy now has an important reminder of how brave he was last March. It sounds like Teddy has found a special home ! With our best wishes and thanks, Annie

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