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early discharge

Story from nhs.uk

"early discharge"

About: Colchester General Hospital

I felt extremely pressurised by the charge nurse to leave the hospital before I was ready. Being on anti-depressants (which I had missed for several days due to the procedure) I felt unable to cope with harassment of any kind. I made my own way home by public transport which sparked off a change of events whereby railway staff and passengers had to get involved/assist. I understand the problem of bed blocking but feel care is needed not to discharge patients too soon. I was very satisfied with all the other staff involved in my care.

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Responses

Response from Colchester General Hospital 9 years ago
Colchester General Hospital

Submitted on 09/10/2014 at 16:06
Published on nhs.uk on 10/10/2014 at 04:00

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on General Surgery at RDEE4-Colchester General Hospital at 06/10/2014 20:44:13 ”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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