"Filthy, unhygenic, unhelpful, slowest health..."

About: North Middlesex Hospital

most disgusting, filthy A&E with the most sarcastic arrogant staff! Well done , it couldnt be any worse. Come and see now, waiting hour is 4 when even it is not busy, I wonder what would happen at wartimes or outbreaks. Staff is taking their sweet time, avoiding eye contact to even answer simple questions, doctors are ignorant. No cups to drink water and toilet papers on the floor. Now I am more worried about my health after I have unluckily been there. This hospital needs a proper inspection especially on hygiene. You can get so much better healthcare from some of second world countries. It is so sad I never get proper health care from this country altho we work hard to pay off every penny of tax, this is so ungraceful so that making me worried for future more.

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Response from Maxine Malpass, Communications Officer, North Middlesex University Hospital NHS Trust

Thank you for your feedback. We strive to keep A&E clean and tidy at all times and to remain calm, cheerful and professional.

Sometimes it can get very busy which makes it harder for patients and staff. I will pass your comments on to the team. Please contact me if you have any further comments. Natasha Knutt, A&E matron, natasha.knutt@nhs.net

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