"Diagnosis of breast cancer"

Other than the three problems I share below, the treatment I have had and the support given have been absolutely first class.

Prob 1. On arrival, at Crawley hospital for an appointment we could not find a car parking space and although very early for the appointment my husband had to, drop me off and park elsewhere. By the time he came back I had seen the consultant so, he was not able to support me.

Prob 2. I had received the appointment to discuss results of an issue with my LEFT breast. The consultant came into the examination room and did not give his name nor was his name visible. I was expecting a woman doctor. He immediately went to my RIGHT breast and manipulated it without explaining why. I found this quite frightening.

Prob 3. My current address was not replicated across all departments so some letters were sent to a previous address and have never arrived.

I do, repeat, though, that I have otherwise been treated with the utmost care and courtesy, and the medical and surgical care have been impeccable.