"i have been in a lot of times ..."

About: Royal Stoke University Hospital

(as the patient),

What I liked

i have been in a lot of times for operations and not once have i found reason to complain, the nurses here are outstanding and so are the doctors. even the ladies who bring round tea and keep the wards clean are superb. they always try to keep you informed with what is going on and treat everyone as a individual. i can never thank them enough for what they have done for me.

What could be improved

patients attitude is one of the big problems if people realised that they are not the only sick person there it would be a lot more pleasant.everyone admitted feels sorry for themselves and if you look round there is always someone worse than yourself. and the way some patience speak to the nurses is disrepectful and most of the nurses just keep on smiling. i am not saying its always the patience but how many of us go to work everyday with a smile on our faces.

Anything else?

it would be great if people stopped sueing the hospital for every stupid thing. doctors and nurses do not set out to make things go wrong.

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