"nurse in ent clinic had an irish ..."

About: Withington Hospital

(as the patient),

What could be improved? nurse in ent clinic had an irish accent and called peoples names from around a corner>Anyone with hearing problems couldn't hear their name.

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Response from Withington Hospital

University Hospital Of South Manchester NHS Foundation Trust replies: Thank you for your observation which have been reported to the Outpatient Manager who assures us she will remind staff that it is appropriate to be in sight of the patient's when calling their names. Thanks for your observations and taking the time to inform our team. Kind regards Compliments and Comments Team
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