"I was recently admitted as a daycase ..."

About: Royal Shrewsbury Hospital

(as the patient),

What I liked

I was recently admitted as a daycase to the Royal Shrewsbury Hospital for a urological condition. Everyone involved in my care was polite and courteous, and the ward was so clean. Thank you to all concerned.

What could be improved

It would be lovely to have a private room, my own TV, a la carte menu ... apart from this I could have thought I was in a private hospital.

Anything else?

The staff were so friendly, it gave me real confidence that may care was their biggest priority. You hear so many bad things about standards in the NHS but my experience, and the experience of my family has been really positive ... although please finish the renovation works at maternity soon as my neighbour (who works there) finds it a bit frustrating

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Responses

Response from Royal Shrewsbury Hospital

We aim to provide the highest possible standards of care for all of our patients, and we are pleased that we managed to live up to your (and our) expectations.

This site is anonymous and your contact details are not shared with the Trust. However, if you think that any members of staff (or the whole team) were deserving of particular praise then please consider nominating them for the Chairman's Award. This Award is made at every Trust Board meeting. It is given to staff or volunteers who go "that extra mile" for patients and colleagues. Information about the award is available from our website at http://www.sath.nhs.uk/about/chairmansaward.asp.

Thank you for taking time to provide feedback about our services.

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