"Mr Mike Thomas and his team"

About: Leicester General Hospital / Colorectal surgery

(as the patient),

Mr Thomas has been my surgeon for 6 years and he is a great doctor.

I often find it difficult to get hold of him. His previous secretary, Glenys, has been moved on. She was a great secretary and was always able to help me with my problems. She was friendly and often came to visit me when she had a free moment.

I am just getting to know his new secretary, but she seems like a very competant person also.

His team of doctors changes all the time. Just as i get used to one team, it changes.

In particular, his former registrar, Rachel, was a proactive and kind doctor. She tolerated my random worries, and concerns, and always put my mind at rest.

Mr Thomas is a very good surgeon, and he leads his team well. I look forward to operations that are done by him, but am always a bit apprehensive about ones performed by his team.

Though, at times, I have been disappointed if things dont go well, especially after Mr Thomas's optimism. But in general, he is a very calming type of person and always makes me feel better when i have got myself wound up over my medical prognosis.

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Responses

Response from University Hospitals of Leicester NHS Trust

Dear reviewer,

We are really sorry that we haven’t responded to your comment. We did not receive a notification from Patient Opinion to let us know about your posting.

If you would still like us to look into your concerns, please contact us with an explanation and your full details by emailing communications@uhl-tr.nhs.uk

Kind regards,

Communications team,

Leicester’s Hospitals